Shipping & Returns

Shipping & Return Policy

3-4 business days all over greater Cairo. No express shipping. For returns or order cancellations please call 01091900711

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Returns are subject to shipping fees.

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For returns or exchanges:

The item must be unopened (in original packaging) or in new condition, and the return must be made within a 14 day period. It is important that the customer provides the receipt that came along with the item. Items that are returned opened, altered or damaged may be denied a refund or exchange. 

Please note that returns and exchanges incur additional shipping fees and are only done in cash. 

For refunds or exchanges please call or WhatsApp 01091900711